Below is our policy, please review if you agree and have any concern? Make sure to let the photographer know if you have any concern.

Refund:
Our policy ensures a full deposit refund in the event of a disaster, severe weather conditions, or health issues, provided that appropriate proof is submitted. Additionally, if you need to transfer your deposit to another individual, we accommodate that as well. In cases where a photographer is unable to attend due to valid reasons, we will either issue a full refund or recommend another qualified photographer to cover your session. Your peace of mind is our priority.

If we happen to lose your photos due to any reason, we will refund in full on what you have paid and we will pay you $100 extra. For your peace of mind, we have never lost any client photos.

Photo Rights:
Clients have full rights to their photos and videos for personal use. However, for any commercial or advertisement purposes, we recommend consulting with the photographer to ensure proper usage rights.

Photo sharing:
Photos or videos are important parts of the photographer to show case our work to potential clients. If photos or videos are not allowed to share on the photographer profiles such as the photographer’s website, Instagram, Yelp, etc. Please let the photographer know and we will not share any photo to internet or print on any form of advertisements.

Picking Photos:
After your photo session, we will provide you with the quality unedited photos within 24-48 hours for your selection. You have one month to choose your favorite images at no additional cost. Please note that if you need time beyond the one-month period, there will be a charge of $100 per month.


Raw or unedited photos or videos are not included. Raw photos or videos will be deleted after 6 months starting after the delivery of final products. However, if a client insists to receive the raw photos. It will be $5 per photo.

Edited photo or video link will be available for two weeks to download. After two weeks, the link will be disable. You are able to re-request the link to download up to two times within two months. After two months, it will be additional charge of $100 per request. Edited photos will be deleted after 12 months starting after the delivery of final products.

Remaining balance:
Remaining balance due after photo session has completed.

Editing:
We typically take between 2-14 days to edit your selected photos, which will be delivered via a link to your email and/or text for easy download. Our general photo editing includes color grading, exposure adjustments, contrast, white balance, light skin retouching, and the removal of small unwanted objects or people from the background, etc. all included in a flat fee.

Please note that additional charges may apply for more complex requests or out of the photographer's control, such as object replacement or people, body or body parts adjustment, skin adjustments, etc. It's ranging from $10 to $30 per photo, depending on the extent of the adjustments needed.

Body Types:
It’s important to acknowledge that body perception can vary widely in photography, and many people experience concerns about how they may look in photos. As professional photographers, our goal is to create the most flattering images possible while enhancing your natural beauty.

Please keep in mind that angles, lighting, and poses can significantly influence the final outcome of your photographs. While it is a common belief that photos can add an extra 10 pounds, we strive to use our skills to minimize any areas of concern you may have. We'll work with you to find the best angles and poses that highlight your favorite features while downplaying those you're less confident about.

Some aspects may be more challenging to conceal than others, but effective communication with us will allow us to tailor the shoot to your comfort level. We encourage you to express your preferences and concerns, so we can collaborate to achieve the best possible results. Remember, every body is unique, and our commitment is to make you feel confident and beautiful in front of the camera.

Photo Color/Tone:
Please keep in mind that everyone has their preferences when it comes to editing. Also note, not all photo sessions are the same even at the same location and time. Every session has different lighting, weather conditions, sun light angles, color of the day, etc. However, we will do our best to meet your expectations, but if require any adjustments, please feel free to communicate your preferences to the photographer.

Understanding the differences of lighting throughout the day from sunrise, midday, sunset, vs cloudy photo shoot:
Capturing photos at different times of the day can dramatically affect the mood and quality of your images. Sunrise offers soft, warm light that creates a serene atmosphere, perfect for portraits. Midday light is bright and harsh, which can lead to strong shadows but is great for vibrant colors. Sunset provides a golden glow, adding depth and warmth to your photos, while cloudy days offer diffused light, ideal for even tones and softer contrasts. Each time frame has its unique charm, making it essential to choose the right moment for your shoot.

Weather:
Maui's weather can be quite unpredictable, with varying conditions across different locations. While it may be sunny in one area, another could be experiencing rain. Rest assured, we will do our best to adapt to whatever nature presents us. As mentioned, if it rains or a natural disaster occurs, you will receive a full refund. Otherwise, we will proceed with the photo shoot, or you have the option to reschedule if we have availability.

Wind:
Discover the beauty of Maui, one of the windiest islands in Hawaii! While some beaches experience less wind than others, we’ll guide you to the best spots for a more enjoyable experience. Mornings are typically calmer, making them ideal for your photo shoot day. If the wind picks up, we’ll choose angles that minimize its impact, ensuring you capture stunning photos, with careful editing to enhance your look when necessary.

Poses:
We specialize in capturing a wide variety of poses, from candid moments to playful beach scenes. Feel free to request your own unique poses, and let us know if there are any you’d to avoid. Our goal is to create cherished memories that reflect your vision and personality!

Like or don't like:
Please let the photographer know what you like and don’t like so the photographer is aware.

Sample photos:
If you could do some research online to find the type of poses or tone of the photos you love and send them to the photographer so we have ideas of what you like, this would be very helpful.